Monolyth for Field Service
Your Entire Field Operation, Synchronized
Juggling service calls, dispatching technicians, and chasing paperwork is a recipe for inefficiency. Monolyth acts as the central chat app for your mobile workforce, automating the administrative burden. It turns your team's conversations into structured data that powers your entire operation and optionally integrates with your CRM or ERP, from Salesforce to HubSpot. Fix more, report less.
- From Service Call to Action Plan
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A customer call or technician update is all it takes. Monolyth’s AI captures key details, automatically creating work orders, suggesting parts, and scheduling the right technician for the job.
- Service Reports, Instantly Generated
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Technicians can stop worrying about end-of-day paperwork. Monolyth compiles all notes, photos, parts used, and time logs into a professional service report, ready for customer sign-off the moment the job is done.
- Automated Time & Location Tracking
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Gain perfect visibility into your operations. Technicians' travel, on-site time, and breaks are logged automatically via geo-location, ensuring accurate billing, payroll, and job costing without manual entry.
- One Communication Hub Per Job
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End the stream of confusing texts and calls. Each service ticket gets its own dedicated channel, connecting the technician, dispatcher, and back office. Every detail, photo, and customer update is organized and accessible.
- Effortless Safety & Compliance Docs
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Make safety simple. Technicians can instantly document pre-work checklists, site hazards, or completed work with photos and voice notes, creating a timestamped, auditable trail for compliance and liability protection.
- Real-Time View of Your Operations
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Manage your team from anywhere. Monolyth’s live dashboards show you job statuses, technician locations, and performance metrics, allowing you to make smarter dispatching decisions and keep customers informed.
Ready to Streamline Your Projects?
Get in touch to see how Monolyth can transform your field operations, or book a live demo with our team today.